To the best of our knowledge, there is not a Home Theater Receiver that our systems are totally compatble with. 'Samsung TV's, the ARC, and HDMI-CEC are not totally compatible with any non-Samsung system. He called via phone what he called 'Top Engineers and Technical Support' people withing Samsung and the final outcome that I was given. I've talked with Samsung Customer Support, worked messages with Samsung Technical Support, and today had a service technician to my house. This is a very similar problem I am having with a Samsung QLED 75' TV and an Onkyo Receiver. (according to the countless discussions about this topic, at least at the US community.).

And it seems that everyone at Samsung knows the problem exists, they just don't know how to solve it. This is about something that should work perfectly and is not doing so. It's new and for the price it should NEVER cause such hassle. The problem always persist.įrankly, I'm considering returning the TV. I changed cables, update firmwares, disconnected everything and waited, then connected again, called Samsung support and they just don't seem to know what I'm talking about.

It seems that theres is some problem in the TV that disconnects automatically HDMI CEC, and then it just doesn't come back. It works sometimes, other times it doesn't. Anynet stops working too, it doesn't control my receiver when this is happening. When I disconnect the CEC on the receiver and connect it again, it starts searching for CEC devices but the answer is 'no CEC device'! Although the TV is connected of course. The receiver has CEC on but it the sound is not there. I have sound from the cable box and from a PC both connected to the receiver. Neither it does if it's connected to the antenna of the tv. The sound does not come out through HDMI from the TV if I select an app from the hub. After it detects my Receiver, turns it on and off ok, and finishes the connection. When I disconnect the cable and connect it again, it starts identifying the source on the TV and it always says 'unknown source' so i have to manually configure the tv remote. Tv is connected through a recent HDMI cable (UHD, ARC, etc etc) from the ARC output of the receiver to the ARC input of the TV (HDMI 4). Everyhting is well connected, as far as i know, TV firmware is 1210.8. I have a Samsung TV model UE49MU8005 connected to a Pioneer Receiver model VSX-LX302. I have this problem for over a month now.

Cec connect compatible with cms dvr